Shipping policy

Shipping & Delivery Policy

Thank you for shopping at Sentry Bark. We are committed to delivering your premium dog safety gear safely and efficiently across the United Kingdom.

1. Processing & Handling Times

All orders are processed within 24 to 48 hours (excluding weekends and bank holidays) after receiving your order confirmation email. You will receive another notification with tracking details when your order has shipped.

2. Domestic Shipping Rates and Estimates

• Standard Shipping (3–7 business days): FREE for all UK mainland orders.
• Express Shipping (2–4 business days): £6.99 flat rate.

3. How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become active via Royal Mail, Evri, or DPD.

If you haven’t received your order within 8 days of receiving your shipping confirmation email, please contact us at support@sentrybark.com with your name and order number, and we will look into it for you.